Privacy Policy
Eighty8 Productions
Eighty8 Productions ("we", "us", or "our") respects your privacy and is committed to protecting your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). This Privacy Policy explains how we collect, use, store, and disclose your information.
1. What Information We Collect
- Full name
- Email address
- Phone number
- Business or organisation name
- Billing and payment details
- Service preferences and communications
- Website usage data (via cookies and analytics tools)
- Media files or content you provide for projects
2. How We Collect Information
- Make a booking or purchase a service
- Submit a form on our website or social media
- Communicate with us via phone, email, or in person
- Participate in livestreams or video/photography sessions
- Enrol in a course via our education partner (e.g., AIAS)
- Visit our website (via cookies and analytics)
3. Why We Collect Your Information
- To deliver and manage creative services
- To manage studio bookings and project timelines
- To send invoices and process payments
- To provide technical support and training
- To send relevant updates, promotions, or newsletters
- To comply with legal and tax obligations
- To improve our website, services, and customer experience
4. Disclosure of Your Information
- Trusted service providers who assist in operations (e.g., hosting, payments)
- Education partners like AIAS for course administration
- Legal or regulatory authorities when required by law
- Contractors and freelancers engaged by us for project delivery (under confidentiality agreements)
We will never sell or rent your personal information to third parties.
5. Data Storage & Security
Your information is stored securely using trusted cloud-based platforms with appropriate safeguards in place. We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access or disclosure.
6. Access & Correction
You have the right to access or update your personal information held by us. To do so, please contact us using the details below. We will respond to all requests within a reasonable timeframe.
7. Cookies & Analytics
Our website uses cookies and analytics tools (e.g., Google Analytics) to monitor site traffic, user behaviour, and improve performance. You can disable cookies via your browser settings if you prefer.
8. Third-Party Links
Our website may contain links to third-party sites (e.g., social media or education providers). We are not responsible for the privacy practices of those websites.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on our website with a revised "last updated" date.
10. Contact Us
If you have questions or concerns about your privacy, or if you’d like to make a complaint, please contact us.
We take privacy concerns seriously and will respond promptly to any enquiry or complaint.